1. Introduction​

At catharsislink, we take the privacy and security of your personal information very seriously. This Privacy Policy outlines how we collect, use, store, disclose, and protect the information you provide when using our website (catharsislink.com), making purchases, or interacting with our services. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.​

2. Information We Collect​

2.1 Personal Information You Provide​

  • Account Creation: When you create an account on our website, we may collect information such as your full name, email address, phone number, and a password. This information is used to set up and manage your account, allowing you to track orders, save payment methods (if you choose), and access personalized features.​
  • Purchase Information: To process your orders, we collect details including your shipping address, billing address, payment card information (such as card number, expiration date, and security code), and the specific clothing items you purchase. Please note that payment card information is securely processed through third-party payment processors and is not stored directly by us.​
  • Communication Data: When you contact us via email ([email protected]), phone, or through our website’s contact forms, we collect the content of your messages, your contact details, and any other information you provide to assist in resolving your inquiries or providing support.​

2.2 Automatically Collected Information​

  • Log Data: When you visit our website, our servers automatically record certain information, including your IP address, browser type and version, operating system, the pages you view, the date and time of your visit, the duration of your stay on each page, and the links you click. This data helps us analyze website traffic, improve user experience, and troubleshoot technical issues.​
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking tools. Cookies are small text files stored on your device that enable us to recognize your browser, remember your preferences (such as language settings), and track your activity on our website. For example, cookies help keep items in your shopping cart between sessions. You can adjust your browser settings to block or delete cookies, but this may affect the functionality of our website.​
  • Device Information: We may collect information about the device you use to access our website, such as the device model, unique device identifier, and network information. This helps us optimize our website for different devices and ensure compatibility.​

3. How We Use Your Information​

3.1 To Process and Fulfill Orders​

We use your personal and purchase information to process your orders, including verifying payment, arranging shipping, and delivering your clothing items. We also use this information to send you order confirmations, shipping updates, and delivery notifications.​

3.2 To Improve Our Services and Website​

The automatically collected information, such as log data and cookie data, is used to analyze user behavior, identify trends, and improve the functionality, content, and design of our website. This helps us provide a more personalized and enjoyable shopping experience.​

3.3 To Communicate With You​

  • Transactional Communications: We send essential communications related to your account and orders, such as password reset instructions, order updates, and information about returns or refunds. These communications are necessary and cannot be opted out of.​
  • Marketing Communications: With your consent, we may send you marketing emails about new clothing collections, special promotions, discounts, and other offers. You can opt out of these marketing emails at any time by clicking the “unsubscribe” link at the bottom of the emails or by contacting us at [email protected].​

3.4 To Ensure Security and Prevent Fraud​

We use your information to detect and prevent fraudulent activities, protect our website and services from unauthorized access, and ensure compliance with applicable laws and regulations.​

4. Disclosure of Your Information​

4.1 Third-Party Service Providers​

We may share your personal information with trusted third-party service providers who assist us in operating our business, such as:​

  • Payment processors to handle payment transactions securely.​
  • Shipping and logistics companies to deliver your orders.​
  • Email service providers to send transactional and marketing communications.​
  • Analytics providers to help us analyze website traffic and user behavior.​

These service providers are contractually obligated to use your information only for the purposes specified by us and to maintain the confidentiality and security of your data.​

4.2 Legal Requirements​

We may disclose your personal information if required to do so by law, such as in response to a subpoena, court order, or other legal process. We may also disclose information to protect our rights, property, or safety, or the rights, property, or safety of our users or others.​

4.3 Business Transfers​

In the event of a merger, acquisition, sale of assets, or other business transaction, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.​

5. Data Security​

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of sensitive data, secure server storage, firewalls, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.​

6. Your Rights Regarding Your Information​

  • Access and Correction: You have the right to access the personal information we hold about you. You can log into your account to view and update your contact details, shipping addresses, and payment methods. If you need access to other information, please contact us at [email protected]. You also have the right to request correction of any inaccurate or incomplete information.​
  • Deletion: You can request the deletion of your personal information, subject to certain legal obligations (such as retaining records for tax or accounting purposes). To make such a request, contact us at [email protected].​
  • Opt-Out of Marketing: As mentioned, you can opt out of marketing communications at any time using the unsubscribe link in the emails or by contacting us.​
  • Data Portability: You may request a copy of your personal information in a structured, machine-readable format. This allows you to transfer the information to another service provider if you wish.​

To exercise any of these rights, please contact us at [email protected] with your request, and we will respond within a reasonable time frame.​

7. Children’s Privacy​

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.​

8. Retention of Information​

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. For example, we may retain order information for a certain period to comply with tax and accounting regulations. Once your information is no longer needed, we will securely delete or anonymize it.​

9. Changes to This Privacy Policy​

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after the changes are posted constitutes your acceptance of the updated policy.​

10. Contact Us​

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:​

Email: [email protected]