1. Shipping Destinations​

At catharsislink, we are delighted to offer shipping services to numerous destinations worldwide. Whether you’re located in bustling cities or more remote areas, we strive to bring our clothing items to your doorstep. During the checkout process, simply enter your shipping address, and our system will confirm if we can deliver to your location. Please note that some extremely remote regions may have limited shipping options or require additional delivery time due to logistical constraints.​

2. Shipping Methods​

We collaborate with reputable shipping carriers to provide you with reliable and flexible shipping options. The available shipping methods will be displayed during checkout, and you can choose the one that best fits your needs:​

  • Standard Shipping: This is our economical shipping option, suitable for customers who are not in a hurry to receive their orders. For domestic shipments within [specify country/region], standard shipping typically takes [X-Y] business days. For international shipments, the delivery time usually ranges from [A-B] business days, depending on the destination and customs clearance procedures.​
  • Express Shipping: If you need your clothing items sooner, express shipping is a great choice. Domestic express shipping generally delivers within [C-D] business days, while international express shipping can shorten the delivery time to [E-F] business days. This option ensures a faster transit, but please note that it may involve higher shipping fees.​

3. Shipping Fees​

Shipping fees are calculated based on factors such as the destination, the weight and size of your package, and the shipping method you select. During the checkout process, the exact shipping fee will be clearly displayed before you finalize your order.​

  • Domestic Shipping Fees: For standard domestic shipping, fees start from [amount]. As the package weight increases, the fee will adjust accordingly. Express domestic shipping fees start from [higher amount] to cover the cost of expedited delivery.​
  • International Shipping Fees: International shipping fees vary more due to longer distances and customs regulations. Standard international shipping fees start from [amount], and express international shipping fees start from [higher amount]. Additionally, international shipments may be subject to customs duties, taxes, and other fees imposed by the destination country, which are the responsibility of the customer. We recommend checking with your local customs office for more information on these potential charges.​

4. Order Processing Time​

Before your order is shipped, our team needs time to process it. Generally, order processing takes 1-3 business days. This includes verifying your payment, checking the availability of the items, and carefully packaging your clothing to ensure they arrive in perfect condition. If an item is out of stock or there’s an issue with your order, we will notify you via email at [email protected] as soon as possible.​

5. Tracking Your Shipment​

Once your order is shipped, we will send you a shipping confirmation email containing a tracking number and a link to the carrier’s website. You can use this tracking number to monitor the progress of your shipment at any time. Please note that it may take a few hours for the tracking information to be updated after the shipment is dispatched.​

6. Shipping Delays​

While we strive to ensure timely delivery, there may be occasional delays beyond our control. These can include severe weather conditions, customs delays, carrier disruptions, or unexpected events. If your shipment is delayed, please check the tracking information for updates. If you have concerns about the status of your delivery, feel free to contact us at [email protected], and we will assist you in investigating the issue.​

7. Lost or Damaged Packages​

In the unlikely event that your package is lost or damaged during shipping, please contact us immediately at [email protected]. For lost packages, we will work with the shipping carrier to trace the shipment. If the package is confirmed lost, we will arrange for a replacement or issue a refund, depending on your preference. For damaged packages, please provide photos of the damaged items and the packaging, and we will assess the situation to provide a suitable solution, such as a replacement, repair, or refund.​

8. Shipping Restrictions​

Certain clothing items may have specific shipping restrictions due to their nature. For example, items with lithium batteries (if any) or other hazardous materials may be subject to shipping limitations. We will clearly indicate any such restrictions on the product page. Additionally, some countries may have import restrictions on certain types of clothing, and it is the customer’s responsibility to ensure compliance with local regulations.​

9. Changes to Shipping Policy​

We reserve the right to modify this shipping policy at any time. Any changes will be posted on our website, and the updated policy will take effect immediately. We recommend reviewing this policy periodically to stay informed about our shipping practices.​

10. Contact Us​

If you have any questions or need further information about our shipping policy, please don’t hesitate to contact us at:​

Email: [email protected]